Our agents go through an extensive two-week training procedure to understand your product as much as possible. Moreover, during the first 24-48 hours of chat, we put together many popular questions that are often asked. Then we build responses that address that particular list, and during that procedure, we ask you for answers that we may not have.
Our offices are situated in the United States and Dubai. More so, we assign a USA-based account manager to every campaign to make sure you are satisfied with our agents.
A dedicated agent is an employee who is only focused on your project. Digital Frontier takes pride in providing dedicated agents for your products or services that your business provides. We also provide our clients with shared agents working concurrently on 2-3 project’s live chat/support. The amount of traffic on your website indicates which plan should be opted for. Hire DigiFront and experience the dedication we provide!